Corporate Services
Corporate Services will provide the business infrastructure for SOCA to maintain and develop operational capability. Corporate Services will adopt an integrated approach providing support to the business through sound financial planning and management, modern infrastructure, efficient logistical support and trained motivated staff. All of this will be done whilst maintaining the agency’s integrity.
Are you a dedicated IT professional, wanting to help to make a real difference?
Drug trafficking? People smuggling? Money laundering? Whatever their business, organised criminals cost the UK some £40 billion every year. By keeping ahead of the criminals, the Serious Organised Crime Agency (SOCA) will disrupt and destroy their complex criminal networks and make the UK the most difficult place for them to operate.
ISM Service Centre Manager
SOCA Grade 3
£39,309
Ref:P07333
Location: North West
You will participate in the planning and transition of the Service Centre to include the creation of a virtual Service Centre across two main sites with BCP provision for both. Providing line management you will ensure that the Service Centre is adequately resourced in order to meet agreed service levels and has the relevant tools to perform it's role. You will be qualified in ITIL Service Management, proficient in the use of appropriate tools and be able to evidence analytical ability in respect of service data.
Role Profile [.pdf, 64 KB]
ISM Infrastructure Manager
SOCA Grade 3
£39,309
Ref: P06306
Location: Preferably London
You will manage the performance of SOCA infrastructure and the quality of service provision. Your specialist advice will aid colleagues, partners and agencies in the management of SOCA applications. You will manage Infrastructure projects with UK and overseas and ensure that SOCA's Data Centres are maintained to a high standard. You will be an IT graduate or have equivalent experience and hold the ITIL Service Management Foundation Certificate. You will have an excellent understanding of ICT infrastructure and an ability to produce high level ICT designs and work packages.
Role Profile [.pdf, 64 KB]
Principal Officer ISM Application Delivery Manager
SOCA Grade 3
£39,309
Ref: P01560
Location: Not specific
You will manage the performance of SOCA applications and develop process to achieve necessary improvements. Managing the quality of service provision you will set appropriate standards and establish systems to maintain a quality of service. Monitoring the performance of strategic partners you will manage second and third line support relationships and ensure customer relationships are appropriately managed. Your qualifications will include the ITIL Service Management Foundation Certificate and either the Managers or Applications Managers Certificate. You will have experience in systems design or a testing environment as well as experience in Service Delivery and Transition. You will have an understanding of Relational Database design, project management experience and knowledge of relevant legislative requirements.
Role Profile [.pdf, 60 KB]
Principal Officer ISM Service Delivery
SOCA Grade 3
£39,309
Ref: P07332
Location: Harlow/West Malling/London
You will have responsibility for a regional portfolio of ICT and Facilities Management services, ensuring buildings and contracts are managed effectively and provide best value to SOCA. Contributing to operational and strategic planning, you will help to develop policy and implement processes to improve internal communications in line with strategy and objectives. Promoting staff awareness of policy and procedure, you will communicate change in a swift and effective manner and ensure services are delivered in accordance with organisational, divisional and branchbusiness plans. You should have experience of project management, service delivery and transition and have knowledge of the relevant legislation. BIFM or ITIL qualification/membership is desirable.
Role Profile [.pdf, 60 KB]
ISM Special Services Officer
SOCA Grade 4
£31,447
Ref: P06860
Location: Not specific
You will share responsibilty with and deputise for the ISM Special Services Manager in the management of the security of information systems and services within the organisation. Your advice to the ISM Service Management Team will relate to all matters of security in the operation of IT & Communications systems. You will help to manage the supply and distribution of crypto material within the organisation and your duties will include the supervision of a team of people to ensure delivery and support of IT and Communications services and equipment. You will have knowledge of the Manual of Protective Security, CESG IS (Information Standards) and have an ITIL qualification to at least foundation level. You will also have experience of MS Desktop applications to intermediate level.
Role Profile [.pdf, 60 KB]
ISM Senior Officer (SDO)
SOCA Grade 4
£31,447
Ref: P07331
Location: Birmingham
Leading on the delivery of IT services, you will act as the key point for business and administrative queries from customers, contractors and management. You will supervise staff and contractors and ensure tasks are completed within timescales and contracted conditions and in accordance with agreed policies, procedures and best practice. You will have experience in IT Service Delivery and be qualified in ITIL Service Management to at least foundation level. You will also demonstrate an appreciation of project management techniques and basic business analysis skills.
Role Profile [.pdf, 56 KB]
ISM Asset and Configuration Officer
SOCA Grade 5
£23,586
Ref: P07334
Location: Not specific
You will carry out regular checks on the functioning of the Asset & Configuration process focusing on adherence to policy and accuracy of databases. Working closely with other members of the Service Operations team you will provide guidance on processes and procedures and ensure policy is fit for purpose. Developing and implementing appropriate reports you will reflect the needs of the business and users of the Asset & Configuration database.
You will be qualified in ITIL Service Management to at least foundation level with specific emphasis on Configuration and Change Management. You will be proficient in the use of the appropriate tools and have an in depth knowledge of the capabilities of them.
Role Profile [.pdf, 68 KB]
Senior Officer (Facilities)
SOCA Grade 4
£31,447
Ref: P06315
Location: Bristol
You will act as the key point of contact for business and administrative queries from customers, contractors and management for a group of buildings. Leading on the delivery of buildings, you will ensure by supervising staff and contractors, that maintenance is completed in accordance with agreed schedules and appropriate legislation. You will develop customer relationships and ensure corporate priorities are met. You should be BIFM/RICS qualified or have relevant work experience as well as having experience of Project Management.
Role Profile [.pdf, 56 KB]
To apply: Please complete the SOCA Application form and return to the Central Resourcing Unit, PO BOX 58352, London, NW1W 9JT before the advertised closing date of 12:00 26th August 2008.
2010 Principal Commercial Officer
SOCA Grade 3
£39,309
Ref: P0732001
Location: Birmingham
Advert [.pdf, 36 KB]
Role Profile [.pdf, 64 KB]
2010 Senior Commercial Officer
SOCA Grade 4
£31,447
Ref: P0732101
Location: Birmingham
Advert [.pdf, 36 KB]
Role Profile [.pdf, 60 KB]
2010 Commercial Officer
SOCA Grade 5
£23,586
Ref: P0732201
Location: Birmingham
Advert [.pdf, 36 KB]
Role Profile [.pdf, 60 KB]
To apply: Please complete the SOCA Application form and return to the Central Resourcing Unit, PO BOX 58352, London, NW1W 9JT before the advertised closing date of 12:00 22nd August 2008.
Occupational Health Advisor
SOCA Grade 4
£31,447 (plus London weighting of £3,100 if applicable)
Ref: P0726802
Location: Birmingham or London
Advert [.pdf, 28 KB]
Role Profile [.pdf, 56 KB]
To apply: Please complete the SOCA Application form and return to the Central Resourcing Unit, PO BOX 58352, London, NW1W 9JT before the advertised closing date of 22nd August 2008.
Risk Manager
SOCA Grade 3
£39,309 (plus London weighting of £3,100)
Location: Central London
An exciting opportunity has arisen within the corporate assurance department for a risk manager. In this role,you will develop,manage and embed a robust organisation wide risk management framework,in a manner that supports the good governance of SOCA and contributes to the Accounting Officers ability to sign off SOCA's annual statement on internal control.
You will have a nationally or internationally recognised risk management or related qualification.You will have proven experience of continuing professional development, including a good up-to-date knowledge of best practice across the full range of risk management and associated activities.
Advert [.pdf, 72 KB]
Role Profile [.pdf, 52 KB]
To apply: Please complete the SOCA Application form and return to the Central Resourcing Unit, PO BOX 58352, London, NW1W 9JT before the advertised closing date of 12 noon on 15th September 2008.
Senior Librarian/Information Specialist
SOCA Grade 3
£39,309 (plus London weighting of £3,100)
Ref: P0732101
Location: London
You will build, develop and manage a professional Library and Information service for both electronic and printed media and take a lead on open source training for SOCA staff. You will ensure effective use of commercial databases and the full exploitation of the internet to build SOCA's knowledge and understanding of serious organised crime. Your professional advice and guidance will champion the use of open source as a primary source of intelligence. You will guide the procurement of commercial open source databases ensuring best value for money as well as making an effective contribution to the leadership and management of this business area.
Role Profile [.pdf, 64 KB]
To apply: Please complete the SOCA Application form and return to the Central Resourcing Unit, PO BOX 58352, London, NW1W 9JT.
If you have any queries please contact the Central Recruitment Unit on 0117 372 0000.
Application form and guidance notes
To apply for a vacancy, download the Application Form [.doc, 760 KB] and Job Description/Role Profile.
Please read the Application Form Guidance Notes [.pdf, 155 KB] before completing your application.